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Privacy Policy

1) Information about the collection of personal data and contact details of the person responsible

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is HeiPro, Rotdornstrasse 11, 16833 Karwesee, Germany, Tel .: 0049 33 922 90209, E-Mail: info@heipro.de. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the string https: // and the lock symbol in your browser line.

2) Data collection when visiting our

website.When using our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called server log files ). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

- Our website visited
- Date and time at the time of access
- Amount of data sent in bytes
- Source / reference From which you came to the page
- Browser used
- Operating system used
- IP address used (if necessary: ​​in anonymous form)

The processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

3) cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and make it possible to recognize your browser the next time you visit (so-called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values ​​on an individual basis. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie.The duration of the respective cookie storage can be found in the overview of the cookie settings in your web browser.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, processing takes place in accordance with Art. 6 Para. 1 lit. b GDPR either for the execution of the contract, according to Art. 6 Para. 1 lit. a GDPR in the case of a given consent or in accordance with Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
Please note that you can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general can. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browser under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https: //support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/de/latest/web-preferences/#cookies

Please note that If cookies are not accepted, the functionality of our website may be limited.

4) contact

When you contact us (e.g. using the contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Art. 6 Paragraph 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted after your request has been processed. This is the case if it can be inferred from the circumstancesthat the matter concerned has been finally clarified and provided that there are no statutory retention requirements.

5) Data processing when opening a customer account and for contract processing

According to Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. We save and use the data you have provided to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with due regard to tax and commercial retention periods and deleted after these periods have expired.unless you have expressly consented to further use of your data or if we have reserved the right to further use of your data as permitted by law.

6) Data processing for order processing

6.1 To process your order, we work together with the following service provider (s) who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Art. 6 Para. 1 lit. b GDPR.

6.2 Transfer of personal data to shipping service providers

- Deutsche Post
If the goods are delivered by Deutsche Post (Deutsche Post AG, Charles-de-Gaulle-Stra e 20, 53113 Bonn), we will give your email address in accordance with Art. 6 Para. 1 lit. a GDPR to the Deutsche Post before the delivery of the goods for the purpose of agreeing a delivery date or to announce the delivery, provided that you have given your express consent in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b GDPR, only the name of the recipient and the delivery address are forwarded to Deutsche Post. It will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Deutsche Post or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future vis--vis the responsible person named above or vis--vis Deutsche Post.
- DHL
If the goods are delivered by the transport service provider DHL (DHL Paket GmbH, Str chensweg 10, 53113 Bonn), we will give your e-mail address in accordance with Art. 6 Para. 1 lit. a GDPR to DHL prior to the delivery of the goods for the purpose of agreeing a delivery date or for notification of delivery, provided that you have given your express consent in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b GDPR only forwards the name of the recipient and the delivery address to DHL. It will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future against the person responsible or against the transport service provider DHL.
- DPD
If the goods are delivered by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstra e 1, 63741 Aschaffenburg), we will give your e-mail address and telephone number before the goods are delivered in accordance with Art. 6 Para. 1 lit . a DSGVO for the purpose of agreeing a delivery date or for notification of delivery to DPD, provided that you have given your express consent in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b GDPR only forwards the name of the recipient and the delivery address to DPD. It will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DPD or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future by contacting the person responsible or the transport service provider DPD.

6.3 Use of payment service providers (payment services)

- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or - payment by installments - via PayPal, we give your payment data to PayPal (Europe ) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be processed in accordance with Art. 6 Para. 1 lit. f DSGVO passed on to credit agencies on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values ​​(so-called score values). Insofar as score values ​​are included in the result of the credit report,they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data. For further data protection information, including the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

7) Tools and miscellaneous

- Google Maps
On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ( Google ). Google Maps is a web service for displaying interactive (land) maps in order to visually display geographic information. When you use this service, you will be shown our location and any journey will be made easier.
When you call up those sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to and stored by Google on servers; this can also lead to a transmission to the servers of Google LLC. come in the US. This takes place regardless of whether Google provides a user account that you are logged into or whether there is a user account. If you are logged into Google, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and evaluation are carried out in accordance with Art. 6 Paragraph 1 lit.f GDPR based on the legitimate interest of Google in the display of personalized advertising, market research and / or the needs-based design of Google websites. You have a right to object to the creation of these user profiles, although you must contact Google to exercise it. If you do not agree to the future transmission of your data to Google within the scope of using Google Maps, you can also completely deactivate the Google Maps web service by using the JavaScript application in your browser turn off. Google Maps and thus also the map display on this website can then not be used.Market research and / or the needs-based design of Google websites. You have a right to object to the creation of these user profiles, although you must contact Google to exercise it. If you do not agree to the future transmission of your data to Google within the scope of using Google Maps, you can also completely deactivate the Google Maps web service by using the JavaScript application in your browser turn off. Google Maps and thus also the map display on this website can then not be used.Market research and / or the needs-based design of Google websites. You have a right to object to the creation of these user profiles, although you must contact Google to exercise it. If you do not agree to the future transmission of your data to Google within the scope of using Google Maps, you can also completely deactivate the Google Maps web service by using the JavaScript application in your browser turn off. Google Maps and thus also the map display on this website can then not be used.If you do not agree to the future transmission of your data to Google within the scope of using Google Maps, you can also completely deactivate the Google Maps web service by using the JavaScript application in your browser turn off. Google Maps and thus also the map display on this website can then not be used.If you do not agree to the future transmission of your data to Google within the scope of using Google Maps, you can also completely deactivate the Google Maps web service by using the JavaScript application in your browser turn off. Google Maps and thus also the map display on this website can then not be used.
You can view Google's terms of use at https://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at https: // www .google.com / intl / de_US / help / terms_maps.html
You can find detailed information on data protection in connection with the use of Google Maps on the Google website (`` Google Privacy Policy ''): https://www.google .de / intl / de / policies / privacy /
As far as legally required, we have your consent to the processing of your data described above in accordance with Art. 6 Para. 1 lit. a GDPR obtained. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the option outlined above to make an objection.

8) Rights of the data subject

8.1 The applicable data protection law grants you comprehensive data subject rights (information and intervention rights) vis--vis the person responsible with regard to the processing of your personal data, about which we inform you below:

- Right to information in accordance with Art. 15 GDPR: In particular, you have a right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority rde, the origin of your data, if we did not collect it from you, the existence of automated decision-making including profiling and, if applicable,meaningful information about the logic involved and the scope and the intended effects of such processing, as well as your right to be informed about the guarantees in accordance with Art. 46 GDPR when your data is forwarded to third countries;
- Right to correction according to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;
- Right to deletion according to Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 Paragraph 1 GDPR are met. However, this right does not exist in particular if the processing is carried out to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defense of legal claims is required;
- Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request restriction of processing of your personal data as long as the accuracy of your data, which you disputed, is checked if you have a Refuse to delete your data due to inadmissible data processing and instead request that the processing of your data be restricted if you need your data to assert, exercise or defend legal claims after we have not used this data after the purpose has been achieved need more or if you have lodged an objection for reasons of your particular situation, as long as it has not yet been determined whether our legitimate reasons prevail;
- Right to information according to Art. 19 GDPR: If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to inform all recipients to whom the personal data concerning you Data have been disclosed, notification of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data transferability in accordance with Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to transfer it to another person responsible request, insofar as this is technically feasible;
- Right to revoke your consent in accordance with Art. 7 Paragraph 3 GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation;
- Right to lodge a complaint in accordance with Art. 77 GDPR: If you are of the opinion that the processing of the personal data concerning you violates the GDPR, you have the right to lodge a complaint - without prejudice to any other administrative or judicial remedy a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement.

8.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR MAIN LEGITIMATE INTEREST IN THE BALANCE OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME TO REQUIRE REASONS THAT WE REQUIRE YOU TO REQUEST INSERTING THE FUTURE.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED. A FURTHER PROCESSING IS RESERVED IF WE CAN PROVE COMPULSORY REASONS FOR THE PROCESSING THAT WEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING OR PROCESSING OF CHEN SERVES.
IF YOUR PERSONAL DATA IS PROCESSED BY US IN ORDER TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OPPOSITION AS DESCRIBED ABOVE.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA AFFECTED FOR DIRECT ADVERTISING PURPOSE.

9) Duration of storage of personal data

The duration of storage of personal data is based on the respective legal basis, the processing purpose and - if applicable - additionally based on the respective statutory retention period (e.g. commercial and tax retention periods).
When processing personal data on the basis of an express consent in accordance with Art. 6 Para. 1 lit. a GDPR, this data is stored until the person concerned revokes his consent.
Are there statutory retention periods for data that are required within the framework of legal or similar obligations on the basis of Art. 6 Para. 1 lit. b GDPR are processed, these data are routinely deleted after the retention periods have expired, provided they are no longer required for contract fulfillment or contract initiation and / or we have no legitimate interest in further storage.
When processing personal data on the basis of Art. 6 Para. 1 lit. f GDPR, this data is stored until the person concerned exercises his right of objection according to Art. 21 Para. 1 GDPR, unless we can prove compelling legitimate reasons for the processing that the The interests, rights and freedoms of the data subject predominate, or the processing serves to assert, exercise or defend legal claims.
When processing personal data for the purpose of direct advertising on the basis of Art. 6 Para. 1 lit. f GDPR, this data is stored until the person concerned exercises his right of objection according to Art. 21 Para. 2 GDPR.
Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data will otherwise be deleted if they were used for the purposes for which they were collected or otherwise processed , are no longer necessary.

 

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